Registration details, payment data, gameplay records, device identifiers, and communication history — only what we need to operate the platform.
To operate your c9999 account, process PKR transactions via JazzCash and EasyPaisa, comply with KYC obligations, and deliver personalised gaming experiences.
Licensed payment processors, KYC verification providers, regulatory bodies, and fraud prevention services — never sold to third-party marketers.
Access, correction, deletion, data portability, and objection rights. Pakistani c9999 players retain full rights over their personal data stored on the platform.
This Privacy Policy ("Policy") is issued by c9999 ("the Platform", "we", "us", "our") and applies to all personal data collected from individuals who register for, access, or use the c9999 online casino and sports betting platform, including the website at c9999.lat and any associated mobile interfaces (collectively, "the Platform").
c9999 is committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection standards, including principles aligned with the General Data Protection Regulation ("GDPR"). We recognise that Pakistani players entrust us with sensitive personal and financial information, and we take that responsibility with the seriousness it deserves.
This Policy explains: what categories of personal data c9999 collects; the purposes for which that data is processed; the legal bases on which processing is conducted; with whom data may be shared; how data is protected; how long it is retained; and what rights you have in relation to your personal information. This Policy should be read in conjunction with the c9999 Terms & Conditions and the c9999 Responsible Gaming Policy.
c9999 collects personal data across several categories depending on your interaction with the platform. The table below provides a structured overview of the data categories, the specific data points within each category, and the context in which they are collected.
| Category | Data Points | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, CNIC document images, selfie photograph | Registration and KYC verification |
| Contact Data | Pakistani mobile number, email address (if provided), proof of address documents | Registration, account management |
| Financial Data | JazzCash account number, EasyPaisa account number, bank account details (HBL/UBL/Meezan), deposit and withdrawal history, USDT wallet address | Payment processing, KYC, AML compliance |
| Gaming Activity Data | Bet history, game session durations, deposit and withdrawal patterns, responsible gaming settings | Platform operation, responsible gaming monitoring |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, session timestamps, login history | Security, fraud prevention, platform optimisation |
| Communication Data | Live chat transcripts, support ticket content, OTP verification records | Customer support, compliance record-keeping |
| Cookie and Analytics Data | Session cookies, preference cookies, analytics identifiers, referral source | Platform functionality, user experience improvement |
c9999 does not collect sensitive personal data beyond what is required for mandatory KYC identity verification. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (other than CNIC photographs required by KYC regulations), health data, or sexual orientation.
c9999 processes your personal data for the following specific purposes:
c9999 processes your personal data under the following legal bases, consistent with GDPR-aligned data protection principles:
c9999 does not sell, rent, or trade your personal data to any third party. We share your personal data only with the categories of recipient listed below, and only to the extent strictly necessary for the stated purpose:
All third-party data processors engaged by c9999 are bound by written data processing agreements that require them to process data only in accordance with c9999's instructions and to implement appropriate technical and organisational security measures.
c9999 uses the following categories of cookies and similar tracking technologies:
You may manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use the core c9999 platform. Strictly necessary cookies cannot be disabled through browser settings, as they are essential to platform security and session management.
c9999 implements a multi-layered information security programme to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected individuals, c9999 will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach.
c9999 retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following retention principles:
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with c9999's data destruction procedures.
As a c9999 player, you have the following rights in relation to your personal data. These rights may be exercised by contacting c9999 support at any time:
Request a copy of all personal data c9999 holds about you, including gaming history, financial records, and KYC data. Responses provided within 30 days.
Request correction of any inaccurate or incomplete personal data held on your c9999 account. Name and CNIC corrections require re-submission of documentation.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
Request that c9999 restricts processing of your data in specific circumstances — for example, while a dispute about the accuracy of your data is being resolved.
Request your personal data in a structured, machine-readable format to transfer to another service provider, where technically feasible for the data category concerned.
Object to processing of your personal data based on legitimate interests, including profiling for personalisation, at any time. Objection will be honoured where your rights outweigh c9999's interests.
c9999's platform infrastructure and some of its third-party service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred outside Pakistan, c9999 ensures that appropriate safeguards are in place to maintain the standard of data protection that applies within the platform, including contractual protections equivalent to GDPR standard contractual clauses where applicable.
In particular, KYC verification services, cloud infrastructure, and certain game content providers may process data in international data centres. All such processing is governed by data processing agreements that impose security, confidentiality, and data handling obligations no less stringent than those set out in this Privacy Policy. If you require further details about the specific safeguards applied to any international data transfer, please contact c9999 support.
c9999 is strictly an adult platform, and access is limited to individuals aged 21 years and above. c9999 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process — players are required to submit CNIC documentation confirming their date of birth, and this is verified before any withdrawal is processed.
If c9999 discovers, at any point, that personal data has been collected from an individual who was under 21 at the time of registration, the account will be suspended, all associated data will be deleted in accordance with our data retention procedures, and any deposits will be returned to the original payment method. Any winnings accrued by an underage player will be forfeited.
c9999 may revise this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Where material changes are made, c9999 will provide advance notice to registered account holders via the mobile number or email address associated with your c9999 account, and will display a prominent notice on the platform.
The effective date of the current version of this Policy is stated at the top of this page. Your continued use of the c9999 platform following the effective date of any updated Policy constitutes your acknowledgement of the changes. If any amendment materially and adversely affects your rights under this Policy, you have the right to close your account and request deletion of your data, subject to applicable legal retention obligations, before the updated Policy takes effect.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, have a concern about how c9999 handles your personal data, or need to report a potential data breach, please contact the c9999 Data Protection team through the following channel:
If you are not satisfied with c9999's response to a data protection concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Six concrete privacy commitments that every c9999 player can rely on, backed by the practices described in this Policy.
c9999 does not sell, rent, or license your personal data to third-party marketing companies, data brokers, or advertisers. Your data exists to run your c9999 account — nothing more.
Every byte of data exchanged between your device and c9999 servers is protected by industry-standard 256-bit SSL/TLS encryption. Your CNIC, JazzCash details, and transaction history travel securely.
Access, correct, download, or request deletion of your c9999 personal data at any time by contacting support. Data rights requests are processed within 30 calendar days without charge.
c9999 retains personal data only for as long as is legally required or operationally necessary. After mandatory retention periods expire, data is securely and permanently deleted from all c9999 systems.
Although c9999 serves the Pakistani market, our data protection practices are aligned with GDPR principles — the most comprehensive data protection framework in the world — giving players a higher standard of protection.
Gaming activity data is used to support your wellbeing — monitoring for problem gambling patterns, enforcing your own deposit limits, and enabling self-exclusion. Your data helps protect you, not exploit you.
Your personal data, PKR balance, CNIC, JazzCash details, and gaming history are all protected under the practices described in this Policy. Register your c9999 account today and enjoy live baccarat, PSL cricket betting, and 500+ slots with the knowledge that your privacy is taken as seriously as your gaming experience. Strictly 21+ players only. Welcome bonus up to Rs 20,000 on first deposit.